Be smart about Halloween Safety: Did you know that your @Smart911 profile can include your child’s information & picture? Take 5 minutes to update your family’s profile before they head out to Trick-or-Treat!

How does Smart911 work?
Smart911 allows citizens to provide the additional details that 9-1-1 call takers may need in order to assist
them during an emergency. When you dial 9-1-1 today, the information received by the 9-1-1 call center
can be limited based on the type of phone you are using. With Smart911, anytime you make an
emergency call from a phone registered with your Safety Profile, the 9-1-1 systems recognize your phone
number and automatically display your profile on the screen of the call taker who receives your call.
What is a Safety Profile?
A Safety Profile is a set of information about an individual or household that is contained within one
account on Smart911.com. Information can include details about all members of the household, all phone
numbers (mobile, landline or VOIP) and all addresses including home, work, and even vacation homes.
Users can also add details about medical conditions, medications, vehicles, pets and even emergency
contacts…   Learn more about Smart 911 here!
halloween smart911 full

Municipal Electrical Aggregation-Electric Supply Rate Savings

In 2016 the Annual Town Meeting authorized the Town Manager to seek an alternative electric supply for all residents and businesses when the market rates for that supply are less than the Basic Rate offered by National Grid. With winter electric rates due to increase by more than 20%, the Town recently participated in a bid for electric supply. As a result of that bid, town residents and businesses will see a 7.5% decrease from National Grid winter Basic Service Rate. Residents and businesses are not required to take any action to benefit from this alternative winter rate. In January your electric bill will include a mailer which explains what will look different about your bill and then in February your new lower rate will take effect (based on your energy usage from January). Your bill will still come from National Grid and you will still contact them with any questions about service or billing.

As an added benefit any North Andover customer will be able to “opt in” to a 100% Green rate. The supply of this electricity comes from all renewable sources and is still less expensive than the National Grid winter Basic Service Rate, but slightly more expensive than the default “Brown” rate. Again, no action will be required to see reduced electricity costs. Action will only be required if you want to “opt out” and pay the higher National Grid winter Basic Service rate or if you want the “Green” rate.

This lower rate will positively affect your bills from February through July of 2019. Prior to the end of this period, the Town will bid the electric supply again and determine if the National Grid Basic Service rate or a private supplier rate is more beneficial for North Andover residents and businesses.


Planning to vote? The November 6th election is LESS THAN A WEEK AWAY. Vote at North Andover High School on Nov 6th (7AM-8PM), or you can VOTE EARLY at Town Hall during regular business hours (Early Voting closes at noon on Friday, Nov 2nd.)

The MA State Election will be held on Tuesday, November 6, 2018 at the North Andover High School.  The polls are open from 7:00 AM until 8:00PM.  School is not in session.

Absentee ballots are now available for this election. The deadline to apply for an absentee ballot or vote in person is Noon on Monday, November 5, 2018. 
Voters may come to the Town Clerk’s office during business hours and vote in person.
An absentee ballot may be requested to be mailed. Please allow sufficient time for the ballot to be mailed out and returned by 8:00PM on election day.
There will be Early Voting at North Andover Town Hall, 120 Main Street, from October 22 through November 2. 
Early Voting will take place during normal business hours and on Saturday, October 27, 2018 between 9:00AM and 1:00PM.
In-person Early Voting closes at the end of business hours (12pm) on Friday, November 2, 2018.
vote nov 6.jpg