Day: September 16, 2018

#MVGasFire Be Safe. Be Informed. Be Patient. @MassEMA @MassGovernor

Town of North Andover, MA
The Town of North Andover cannot thank everyone enough for all your help and patience during this emergency. We understand that it can be challenging to keep track of important information as the situation evolves.

As of the evening of Sunday, September 16, here is a summary of what you should know:
All homes are cleared for return. Most have electric power. Gas service restoration will take time but is underway.

Be Safe
  • Call 911 immediately if you smell gas or encounter any other emergency situation.
  • Do not turn on or attempt to turn on your gas service. It does not matter who turned your gas service off. If your gas service is off, do not turn it on yourself. Only the gas company is allowed to turn on your gas service. If you have not already done so, call the hotline number for service restoration: 1-866-388-3239.
  • Ensure that all smoke and carbon monoxide detectors are working properly. Test and check batteries or power supply.
  • Inspect all heating, hot water, and gas appliances in your home. If you observe or suspect any damage to these systems, call a licensed electrician to evaluate and repair. Make sure to photograph and catalog any damage in case you need to file a claim.
  • If your gas service is turned on, you may use your gas service only after inspecting your house. If in doubt, call 1-866-388-3239. If in doubt, go without until a professional can confirm it is safe.
Be Informed
  • Information during this emergency continues to develop. There are steps you can take to ensure you are updated.
  • Follow the Town of North Andover at northandoverma.gov/connect
  • There are many ways you can follow North Andover. Twitter will give you the most frequent and the greatest amount of real time information.
  • There are several other Twitter accounts with relevant information including : @NoAndoverPolice | @MassEMA | @MassGovernor
  • Search for #MVGasFire It will also give you recent news on Twitter.
  • Visit northandoverma.gov/emergency Create or update your Smart911 profile and get the mobile app. This will ensure you get critical North Andover Emergency Alerts no matter where you are.
  • Check northandoverma.gov and social media often. The situation continues to develop.
Be Patient
  • Restoration is in progress. Please understand it will take time. Eversource is working to restore gas service throughout the town to those in the impacted area and in the other areas where the service was shut off by the resident or someone else. Given the extraordinary number of restorations, this will take days or longer.
  • We understand. We appreciate the inconvenience caused by the delay in restoring service and are working diligently to return service to all as safely and quickly as possible.
  • We appreciate your patience. We pledge to do all in our power to inform you of progress and critical information as it becomes available.

 

 MA Gas Incident Briefing 09-16-2018

 

Thank you again for all of your help and patience. Be Safe. Be Informed. Be Patient.
be safe be informed be patient.jpg

#MVGasFire NABOH Message: All Food Establishments Must Discard Perishables if You Experienced Extended Power and Refrigeration Loss

Town of North Andover, MA
Any establishment that has lost power and refrigeration for an extended period of time, all perishables must be discarded. If you need documentation from the health department, please email or call for an inspection. 
As you know, food operations require running hot water to operate and perform any food prep and any food service.  Alternative methods and limited operations may be discussed and approved by the Health Department. These operations must be approved prior to implementation. Please call the health department as soon as possible for approvals. 
Prepackaged retail operations should not be impacted further now that electricity has been restored. 
978-688-9540
Public_Health_Logo_2_Color.jpg

#MVGasFire If your gas service is turned off, DO NOT turn it back on yourself even if you turned it off. Only the gas company may restore your gas service.

Town of North Andover, MA
Eversource is working to restore gas service throughout the town to those in the impacted area and in the other areas where the service was shut off by the resident or someone else. Given the extraordinary number of restorations, this will take days or longer. We understand the inconvenience caused by the delay in restoring service, but for safety reasons, only the gas company may turn the gas service back on.
It does not matter if you turned the service off yourself. Do not turn your gas service back on.
If you have not already done so, call the hotline number for service restoration: 1-866-388-3239.
Call 911 immediately if you smell gas.
Make sure to Follow Us to Receive Live Updates and additional safety information.
Visit northandoverma.gov/emergency to update your Smart911 Safety Profile and access other emergency resources and information.

#MVGasFire As you return home, please take the time to ensure that all smoke and carbon monoxide detectors are working properly. Inspect all heating, hot water, and gas appliances in your home.

Town of North Andover, MA
If you suspect any damage to these systems, call a licensed electrician to evaluate and repair.
Make sure to photograph and catalogue any damage in case you need to file a claim.
Do not turn your gas service on by yourself if it is disconnected. Call the hotline number for service restoration: 1-866-388-3239.
You may use your gas if the service is already turned on when you return home. When in doubt, call 1-866-388-3239.
Call 911 immediately if you smell gas.
Make sure to Follow Us to Receive Live Updates and additional safety information.
Visit northandoverma.gov/emergency to update your Smart911 Safety Profile and access other emergency resources and information.

Columbia Gas Leak Update: All Streets have been Cleared to Return Home! Power Restored to 91.8% NA Shelter will Close at 1PM. #MVGasFire

Town of North Andover, MA
If you have not already done so, everyone may go home!
 
At 6am, 91.8% of residents had power. Although the goal was to fully re-energize all homes by 7am, that is likely going to be 9am.
The North Andover Shelter will close at 1PM today (09/16).

Even though you are able to return to your home, it may be a significant amount of time before your gas service is restored.

Do not turn your gas service on by yourself if it is disconnected. Call the hotline number for service restoration: 1-866-388-3239.

You may use your gas if the service is already turned on when you return home. When in doubt, call 1-866-388-3239.

Call 911 immediately if you smell gas. 
 

Make sure to Follow Us to Receive Live Updates.

Visit northandoverma.gov/emergency to update your Smart911 Safety Profile and access other emergency resources and information.

 
 
image.png