Columbia Gas Leak @Smart911 alert.

This is a message from the town of North Andover regarding the gas line explosions and fires that occurred yesterday. There were approximately 1600 meters in North Andover that were impacted during the event. The town has been able to identify the streets and neighborhoods that were not impacted and posted that “clear” list on the town’s website. Those residents can return to their homes. In most cases, those houses will have electricity, but in some cases, they will not.  If you were on that “clear” list and have returned to your home or business and out of precaution you had shut off your gas service only a gas utility representative can turn your gas service back on. Do not turn the service back on yourself.

For the approximately 1600 meters that were impacted, those residents should not return to their homes. Gas utility representatives in conjunction with the fire and police officers are going door to door to shut off meters and check for residual gas within the home. Once all shut offs are complete, the electricity can be restored. We hope that will occur no later than sometime tomorrow. This is only the first step. Restoration of gas service will require additional steps and take several days. More information will follow regarding restoration.

We recommend that you continue to monitor the town’s website for more information.



WiFi @comcast Hotspots Open to All During Gas Leak Emergency until September 17 – #MVGasFire

To help residents and emergency personnel stay connected following the Merrimack Valley gas fires, we’re opening nearly 89,000 Xfinity WiFi hotspots in eastern Massachusetts and southern New Hampshire.
The hotspots will help residents and emergency personnel stay connected following the Merrimack Valley gas fires. The hotspots will be available to anyone who needs them, including non-Xfinity customers, for free and will remain open until Monday, September 17, 2018.
For a map of the Xfinity WiFi hotspots, residents can visit and enter their zip code.
  • Once in range of a hotspot, they should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
  • Xfinity internet customers can sign in with their usernames and passwords, and will be automatically connected to Xfinity WiFi hotspots in the future.
  • Non-Xfinity internet subscribers should visit the “Not an Xfinity Internet Customer” section on the sign-in page to get started.
  • Non-customers will be able to renew their complimentary sessions every two hours while the hotspots are available.

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Columbia Gas Leak Update – DO NOT RETURN HOME UNLESS CLEARED TO DO SO – View Updated Live Cleared to Return Street List Here

If you return home, do not turn the gas back on if it has been shut off. Call Columbia Gas at 1-800-688-6160 to turn your gas back on.

Do not return home even if on the cleared list if you smell gas at your residence. Evacuate to a safe area and call 911 immediately.
This sheet will be updated as information becomes available. Make sure to check back regularly.

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