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North Andover is now using Smart911 for emergency alerts and notifications.

In order to take advantage of all the new features, it is important that you create and update your emergency profile. This is a new system, so you must create and update your profile even you if you have already done so in the past.

What is Alerts powered by Smart911?
Alerts powered by Smart911 is North Andover’s official emergency alert and notification system. This system is used to send alerts to the public during emergencies. Alerts powered by Smart911 is a free service that allows you to sign up online to receive customized alerts via text message, email, and voice message. Most home landlines are already loaded into the system. In addition to emergency alerts, you can also choose to receive customizable community notifications. This service is provided by North Andover at no cost to the public; however, message and data rates may apply. Read More…
How does Smart911 work?
Smart911 allows citizens to provide the additional details that 9-1-1 call takers may need in order to assist them during an emergency. When you dial 9-1-1 today, the information received by the 9-1-1 call center can be limited based on the type of phone you are using. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 9-1-1 systems recognize your phone number and automatically display your profile on the screen of the call taker who receives your call. Read More…