#MVGasFire Outline of Claims Handling for Customers Impacted by @ColumbiaGasMA Natural Gas Event @MassGovernor

Columbia Gas will compensate its customers for all losses reasonably related to this incident, including, among others, in the following categories:
1) bodily injury; 
2) damage to property; 
3) disruption of businesses; 
4) inconvenience and disruption of everyday activities caused by loss of use of gas service due to this event; 

5) reasonable efforts to limit or mitigate the loss.

The following provides some general guidelines regarding how the claims will be addressed. If you have additional questions you can contact the 24-hour claims hotline at 1-800-590-5571
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#MVGasFire @ColumbiaGasMA Incident Resource Page

Property claims can be filed over the phone at 1-800-590-5571 or in person at the claims center.
The Center is located at:
First and Main Plaza (the space adjacent to CVS)
115 Main Street
North Andover, MA 01845
Hours:
Tuesday, September 25 – Friday, September 28 from 12:00PM-8:00PM
Saturday, September 29 from 9:00AM-5:00PM. 

Donations for the September 13 fire victims are currently being made to the Lawrence Emergency Fund. Once the new Greater Lawrence Disaster Relief Fund is formally activated, the donations will be combined. Both funds will support the work of meeting the needs of people affected in the communities of Lawrence, Andover and North Andover.

North Andover YMCA has gas and is open for all residents for hot showers or to workout. You do not need to be a member.

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#MVGasFire Columbia Gas Community Claims and Resource Center September 25-29. Property claims can be filed over the phone at 1-800-590-5571 or in person at the claims center.

The Center is located at:
First and Main Plaza (the space adjacent to CVS)
115 Main Street
North Andover, MA 01845
Hours:
Tuesday, September 25 – Friday, September 28 from 12:00PM-8:00PM
Saturday, September 29 from 9:00AM-5:00PM. 
 
Property claims can be filed over the phone at 1-800-590-5571 or in person at the claims center.
 
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#MVGASFIRE @MassRevenue Assistance for Affected Taxpayers

For taxpayers affected by the recent gas explosions in Andover, North Andover, and Lawrence, the Massachusetts Department of Revenue recognizes that taxpayers in these areas might be unable to comply with their filing or payment due dates that occurred on or after the date of the explosions. The Department would like to assist taxpayers as much as possible.  Consequently, the Department will waive any penalties associated with any late-filed return or payment that was due on or after September 12th and before October 1st. The Department will waive penalties for one month, and will later revisit whether any further extensions should be granted. If any taxpayer in the affected areas receives a penalty for this period they should reach out to us at (617) 887-6367.

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#MVGASFIRE @MassLWD RESIDENTS WITH LOST WAGES ARE NOW ELIGIBLE FOR UNEMPLOYMENT BENEFITS. CALL 877-355-1135 FOR MORE INFORMATION

Residents who have lost wages from any disruption of any employer in North Andover are now eligible for Unemployment benefits.

Please call the dedicated line of 877-355-1135 for additional services.
If you would like services in person, please go to the: 

 

255 Essex Street,
Lawrence, Massachusetts, 01840

Thanks to Secretary of Labor and Workforce Development Rosalin Acosta for finding creative ways to serve the community. Typically, employees are only eligible for benefits if they are laid off.