How You Can Help Elders During COVID-19

Dear Friends
I hope this e- letter finds you and your family healthy and safe. As the Coronavirus (COVID-19) pandemic grows, Elder Services is taking varied measures to ensure the safety and wellbeing of our consumers and our staff; and continuing to provide home care and nutrition services. As you know, Governor Baker ordered all organizations and businesses that do not provide “COVID-19 Essential Services” to close effective noon, March 24. Because of the work we do supporting older adults and those with disabilities, Elder Services is considered an “essential service” and will remain operational. Although our staff is working remotely, and we are all taking appropriate precautions to limit contact, we continue to provide and expand services in response to our community needs.
  • Our case managers and providers continue to work with consumers to ensure their service needs are met, and they have adequate food and home care assistance. These services support health, nutritional needs, home sanitization and personal hygiene, as well as emotional support and comfort.
  • We have consistent delivery of Meals on Wheels each day. We have expanded our nutrition service to accommodate increasing number of elders as other nutritional programs like congregate meal programs have closed. We are also working with the food banks to deliver perishable goods to those in need.
  • We are hosting weekly calls with our 28 local councils on aging and senior centers to better understand local needs and how we might collaborate to meet those needs.
  • Our Protective Service team is still connecting with those older adults in our community at risk, assuring they are safe, and working with them to take appropriate steps when they are not.
Many of you have asked how you can help. We believe the need for food and services will continue to grow as the pandemic spreads. Our seniors are at higher risk because many depend on services and supports to maintain their health and independence. Our most critical need is funding from individuals and businesses, to enable us to manage the increasing costs of providing services and respond to a growing need for care from elder and disabled adults.  
You can help by donating today at
Can we count on your support?
We will continue to keep you updated as this situation continues to evolve. In the meantime, please be well and reach out if you have any questions. 

Thank you.
Joan Hatem-Roy
Chief Executive Officer
Elder Services of the Merrimack Valley and North Shore, Inc.

Elder Services of the Merrimack Valley and North Shore | 280 Merrimack Street, Suite 400, Lawrence, MA 01843
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