Message from Town Manager Melissa Rodrigues Regarding Trash Pick-Up

Dear Neighbors,

As you know, recently our trash company was acquired by another company, and has struggled with the transition.  As you have seen in the news, they also service most of our surrounding communities, and the issues appear to be regional in nature.

We have been working with the Trash Contractor in attempts to improve service, and continue to work toward rectifying these issues.
I share your frustrations, and have requested that Republic Services present the Town with a written plan documenting how they plan to improve collections in North Andover, comply with the terms of our contract and earn back community trust.  I look forward to receiving that plan, and will be sharing it with the community at the next Select Board meeting.
On behalf of the Town, I apologize for this inconvenience, and look forward to rectifying the issue.
All the best,