Low Income Household Water Assistance Program (LIHWAP)

A new assistance program is available to Massachusetts residents struggling to pay their water & sewer bills because of the COVID-19 pandemic. The Low Income Household Water Assistance Program (LIHWAP) may pay up to $450 toward overdue water and sewer bills.
By applying for the Low Income Home Energy Assistance Program (LIHEAP), more commonly known as Fuel Assistance or the Heating Assistance Program, you are also applying for assistance for your overdue water & sewer bills. Do not assume you are not eligible. For example, a family of four with an annual gross household income of less than $78,751 may qualify. The assistance will be paid directly to your water and/or sewer vendor.
You can apply through your local LIHEAP agency. You can find their contact information by going to: https://toapply.org/MassLIHEAP
Un nuevo programa de asistencia está disponible para los residentes de Massachusetts que estan teniendo dificultad pagando sus facturas de agua y alcantarillado debido a la pandemia de COVID-19. El Programa de Asistencia de Agua para Hogares de Bajos Ingresos (LIHWAP, por sus siglas en inglés) puede pagar hasta $450 por pagos atrasados de facturas de agua y alcantarillado.
Al completer su solicitud para el Programa de Asistencia de Energía para Hogares de Bajos Ingresos (LIHEAP), más comúnmente conocido como Asistencia de Combustible o el Programa de asistencia para calefacción, también está solicitando asistencia para sus facturas de agua y alcantarillado atrasadas. No asuma que no es elegible. Por ejemplo, una familia de cuatro con un ingreso familiar bruto anual de menos de $78,751 puede calificar. La asistencia será pagada directamente a su proveedor de servicios de agua y/o alcantarillado.
Puede presentar su solicitud a través de su agencia LIHEAP local. Puede encontrar su información de contacto en: https://toapply.org/MassLIHEAP

Contract 2A Construction Update – Sidewalk construction and roadway milling/asphalt leveling/casting adjustments will continue through mid-July 2022.

Contract 2A Construction Update – Sidewalk construction and roadway milling/asphalt leveling/casting adjustments will continue through mid-July 2022.


Final paving is tentatively scheduled to start the week of July 18, 2022, weather permitting.


Please see the Town’s Gas Restoration website https://mvgas.northandoverma.gov/ for weekly construction updates.


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North Andover Weekly COVID19 Cases and Data Report: June 24, 2022

This data is being supplied to help residents and businesses make informed decisions about how they protect those around them.
You can also now access your digital vaccination card here.

If you have been exposed or are a close contact, get tested: https://www.mass.gov/info-details/find-a-covid-19-test.


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Important information about your electric bill!

Important information about your electric bill!

National Grid's electricity rate will be lower than the Town's electrical aggregation program rate starting in July!

You can opt out of the program to save money over the summer by calling First Point Power at (888) 875-1711 or by visiting https://colonialpowergroup.com/north-andover/. If you need assistance, please bring a copy of your electric bill to the North Andover Senior Center or the Town Manager’s office and someone will help you to opt out.

We will be watching the rates and will let you know if you should opt back in after the summer to see additional savings.