Town of North Andover COVID-19 Update, April 2, 2021: Holiday Guidance from the North Andover Health Department

Town of North Andover Updates on COVID-19 response


April 2, 2021 UPDATE

Total case count: 2749

Active: 84

Recovered and out of isolation: 2578

COVID-19 Related Deaths: 87

Active Merrimack cases (included in case count): 10

Dear Neighbors,


North Andover continues to be a yellow community on the Commonwealth’s Community Data map.  We had an average daily incidence rate per 100,000 people over the 14 days considered of 28.5 and a positivity rate of 1.16 percent.  This was higher than the week before.


Please be safe over this holiday weekend.  We saw drastic increases in COVID cases after Thanksgiving and the winter holidays.  This virus spreads very easily at small indoor gatherings when people let their guard down at family gatherings.  Please take a look at our holiday guidance and we encourage residents to continue to use best practices to mitigate the spread of COVID-19, including avoiding gatherings, social distancing, diligent mask wearing and protecting our loved ones.


Currently 35% of North Andover residents have had at least one dose of the COVID-19 vaccine and 22% of the Town is fully vaccinated.

Residents can pre-register for a COVID-19 vaccine appointment at


Residents can also call the state at 211 for assistance to pre-register for any state run clinic.  You may call 211 seven days a week.  A representative will pre-register you to receive a vaccination and you will be contacted by your preferred method of contact when an appointment becomes available.  Once contacted you will be able to schedule your appointment date, time and location.



Wondering what to expect during an appointment at the mass vaccination site at the DoubleTree Hotel?  This informational (FAQs) and orientation video was produced in partnership with some North Shore Health Departments, a Middleton Board of Health Member and Essex Tech High School Film Department:


Do you or a family member need transportation to a vaccine site?  The Merrimack Valley Regional Transit Authority (MVRTA) offers transportation to vaccine sites within the MVRTA service area.  If there is a need to go out of the MVRTA area, those requests will be handled on a case-by-case basis.  Click here to learn more and to arrange a ride:


The State has a FAQ page regarding the vaccine, which is available here:

Phase 4 Step 1 will increase the gathering limits to 100 indoors and 150 outdoors and allow additional venues to open. The Massachusetts Travel Order has been revised and is now a Travel Advisory.  Information on Phase 4 Step 1 and the Travel Advisory can be found at

COVID-19 testing at the Stop the Spread sites is free, easy and painless.  Please consider getting tested over the next two weeks to help stop the spread of COVID-19 to your family and friends.  A list of the sites can be found here: 

All of Governor Baker’s emergency orders can be found here:

Resources for Small Businesses:

Federal Paycheck Protection Program (PPP)

The federal Paycheck Protection Program (PPP) provides loans to help businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. SBA is currently offering:

SBA is currently accepting Paycheck Protection Program PPP loan applications from participating lenders. Lender Match can help connect you with a lender. You can also view all lenders near you on a map.

SBA also offers additional Coronavirus relief



Free Rapid COVID-19 Testing for Small Businesses

Small Business Strong is partnering with DPV Mobile Lab to provide free on-demand COVID-19 Rapid Antigen tests to Massachusetts small businesses that have been hardest hit from the pandemic.

If you need your employees to get tested, please complete the form below. Eligible businesses that are selected will get FREE tests for all of their employers (no more than 10) at their place of business at no cost.

 Eligibility Criteria:

  • Employer businesses with 1-10 employees located in Massachusetts.

  • Must have had an employee exposed to COVID-19.

  • Businesses in all industries may apply, but businesses in the food service and personal care industries will be prioritized.

Complete the form on for assistance today! 

Technical Assistance

A directory of free technical assistance opportunities for small businesses is available here: 

As more and more businesses, restaurants and activities remain open at a reduced capacity, we continue to encourage the community to stay diligent in preventing the spread of COVID-19.  Many of the things that you can do to help prevent the spread of COVID-19 and other respiratory viruses such as the flu, include:

  • Wear a face covering or mask whenever in public. 

  • Physical or social distancing whenever in public and as much as possible.

  • Avoid large gatherings especially as it gets colder and more events are being held inside.

  • Wash your hands often with soap and warm water for at least 20 seconds.

  • Avoid touching your eyes, nose and mouth.

  • Clean things that are frequently touched (like doorknobs and countertops) with household cleaning spray or wipes.

  • Cover your mouth when you cough or sneeze. Use a tissue or your inner elbow, not your hands.

  • Stay home if you are sick and avoid close contact with others.

Please join us in stressing this to your family, friends and neighbors.  

If you get a COVID-19 test for any reason, especially if you are not feeling well then please isolate until you receive your test results.  It is also important to isolate yourself from your family members if possible.  The majority of the transmission we are seeing is from household contacts.  Please be aware and protect your family.  These steps are of the utmost importance and reduce the transmission of COVID-19. Due to the volume of positive cases across the State of Massachusetts, the Community Tracing Collaborative (CTC) was developed to aid Local Boards of Health in the tracing of close contacts in each community. By answering the call from the CTC, you can do your part in helping to stop the spread of COVID-19.  Your caller ID will show the call is coming from 
MA COVID Team with area codes (833) or (857).

The COVID-19 hotline is still available at 978-208-6070.  Messages left on this line are sent directly to Town staff and will be answered during regular business hours.  

The best source of guidance and recommendations is the DPH website:

Questions about the town’s response or about the illness, in general, can be sent to

We will continue to monitor this situation and will distribute necessary information and guidance.  


Melissa Rodrigues, Esq.

Town Manager

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