Town of North Andover COVID-19 Update, November 19, 2020: Thanksgiving tips from the North Andover Health Department, New quarantine guidelines

Town of North Andover Updates on COVID-19 response


November 19, 2020 UPDATE

Total case count: 846

Active: 75

Recovered and out of isolation: 725

COVID-19 Related Deaths: 46

Active Merrimack cases (included in case count): 13

Dear Neighbors,

The North Andover Health Department would like to share the following tips to keep you and your family safe this Thanksgiving:

Information regarding the new quarantine guidelines can be found here:

The Massachusetts Department of Public Health has issued the attached guidance regarding Thanksgiving.

If you are planning to travel for Thanksgiving, you can find updated information regarding the Governor’s travel order here:

If you decide to travel and need a COVID-19 test, more information about the Stop the Spread sites is available here:

All of Governor Baker’s emergency orders can be found here:

Technical Assistance for Small Businesses:  Through its partnership with the Lawrence Partnership, Essex County Community Foundation, the City of Lawrence, and the Town of Andover, the Town of North Andover is able to offer FREE opportunities for technical assistance (TA) to small businesses seeking help with how to operate during these challenging times.  There are a few TA service providers for businesses to select, some of which focus on specific types of businesses, like restaurants or salons/personal services businesses.  To learn more, visit:

For more information on additional resources for small businesses and employers, Click Here.

As more and more businesses, restaurants and activities remain open, we continue to encourage the community to stay diligent in preventing the spread of COVID-19.  Many of the things that you can do to help prevent the spread of COVID-19 and other respiratory viruses such as the flu, include:

  • Wear a face covering or mask whenever in public. 

  • Physical or social distancing whenever in public and as much as possible.

  • Avoid large gatherings especially as it gets colder and more events are being held inside.

  • Wash your hands often with soap and warm water for at least 20 seconds.

  • Avoid touching your eyes, nose and mouth.

  • Clean things that are frequently touched (like doorknobs and countertops) with household cleaning spray or wipes.

  • Cover your mouth when you cough or sneeze. Use a tissue or your inner elbow, not your hands.

  • Stay home if you are sick and avoid close contact with others.

Please join us in stressing this to your family, friends and neighbors.  

If you go and get a COVID-19 test for any reason, especially if you are not feeling well then please isolate until you receive your test results.  It is also important to isolate yourself from your family members if possible.  The majority of the transmission we are seeing is from household contacts.  Please be aware and protect your family.  These steps are of the utmost importance and reduce the transmission of COVID-19. 

We understand that you may need to go to potentially crowded public places and stores so please follow our Tips to Shop Safely during COVID-19, found here

Town Hall and the Library are open by appointment.  

To make an appointment at the library contact:

To make an appointment at Town Hall please contact the necessary office.

The COVID-19 hotline is still available at 978-208-6070.  Messages left on this line are sent directly to Town staff and will be answered during regular business hours.  

The best source of guidance and recommendations is the DPH website:

Questions about the town’s response or about the illness, in general, can be sent to

We will continue to monitor this situation and will distribute necessary information and guidance.  


Melissa Rodrigues, Esq.

Town Manager


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2 Upcoming Workshops for Small Businesses

2 Upcoming Workshops for Small Businesses

Please see the attached flyers for more information on two upcoming workshops to assist small businesses during these challenging times:
1.) “Building Credit” being offered by Mill Cities Community Investments on Tuesday, December 1st, 11am – 12:30pm.  Registration:  

2.)  “Proactive, Not Reactive: The Key to Surviving COVID Winter” being offered by Rethink Restaurants on Thursday, December 3rd, 1:30pm – 3:30pm.  Registration Link:  
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A Message of Thanks from Town Clerk Trudy Reid

This year has been extremely busy with elections for the Town Clerk’s office. There are many people who I would like to thank, but too many to name individually. Thank you to the election workers for all the extra hours you put in, not only on Election Day, but helping with Early Voting and office help leading up to Election Day. Thank you to the Town Hall Staff who stepped up on Election Day to work the voting location, and especially to Suzanne and Patty for all the extra work that you both took in stride. Thank you to the many residents who offered to volunteer to work the early voting weeks, and on Election Day.  These individuals knew this last election would be exceptionally busy and wanted to fill in for the regular workers that could not work due to COVID. Thank you to the voters, who were patient with us doing early voting and especially on Election Day.  Your kindness did not go unnoticed, and your positive comments along the way were greatly appreciated. And most of all, thank you to Town Manager Melissa Rodrigues and Laurie Burzlaff for their continued support as I managed four elections, during a pandemic all in my first year as North Andover’s Town Clerk. 

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