VA begins transition to sign-in experience for Veterans

Today, VA will announce the start of our transition to a simpler and more modern online sign-in experience for Veterans and other beneficiaries who access VA online services.

In 2025, VA will transition from four online sign-in account options (Login.gov, ID.me, My HealtheVet, and DS Logon) to two sign-in account options: Login.gov and ID.me accounts. Veterans will be able to use either of these two options to sign in to VA.gov, VA mobile applications, or other VA online services.

Veterans and other beneficiaries will no longer be able to use usernames and passwords for My HealtheVet after Jan. 31, 2025, or DS Logon after Sept. 30, 2025. After these deadlines, Veterans who have not yet transitioned will still be able to access their data and resume managing their benefits and services online once they have created their new account.

This transition helps us meet Veterans’ requests for a simpler sign-in experience while continuing to improve our security standards, comply with federal policies, and ensure Veteran data and identity protection.

We know this transition will be difficult for some Veterans. The Office of Information and Technology (OIT) is committed to providing consistent outreach and support. Training and resources will be provided to help VA staff and Veterans Service Organizations support Veterans in selecting the account and multifactor authentication option that best suits their needs and preferences. OIT is dedicated to making sure that all Veterans, including those using assistive devices (like screen readers), have the support they need to successfully make this transition.

Have questions about this change or want to share your feedback?

Go to the internal webpage for VA staff

Want to share the latest information about this transition with Veterans?

Go to www.va.gov/sign-in-changes

OIT will continue to add more downloadable resources to these sites in the coming weeks. OIT representatives will also be providing ongoing opportunities for learning, support, and listening sessions with staff and Veterans.

We thank all of you for your work to support Veterans through this transition and for your partnership in protecting Veterans’ identities and personal information.