The Town of North Andover is announcing the new rates and term for its Community Choice Power Supply Program through its new electricity supplier, Direct Energy Services. The Town’s new aggregation rates are fixed for all rate classes for 36 months (October 2025 to October 2028).

No action is required by consumers already enrolled in the Town's Community Choice program.   All accounts currently enrolled in the Town’s Program will be switched to Direct Energy as of the October
2025 meter reads. This change will be noted on the October 2025 bills and will be seen on the November 2025 bills. Consumers with questions about the Program should call Colonial Power Group, the Town’s aggregation consultant, at (866) 485-5858 ext. 1.

For more detailed information about the Town’s Program, including how to OPT-OUT or OPT-IN, to change your current product selection, or to access National Grid’s Basic Service rates, please visit colonialpowergroup.com/north-andover or call Direct Energy at (866) 968-8065. You may OPT-OUT or OPT-IN at any time in the future with NO CHARGE.